Company Description Mystery Bins is a retail company focused on offering fun, value-driven mystery products to customers through engaging in-store experiences and social media channels. The company emphasizes interactive shopping, where customers discover a variety of surprise items at competitive prices. Mystery Bins leverages platforms like TikTok to showcase products, entertain viewers, and drive sales through live streaming. Team members are encouraged to be creative, customer-focused, and comfortable working in a fast-paced, dynamic environment. The company values reliability, clear communication, and a strong commitment to delivering an enjoyable experience for both in-store visitors and online audiences.
Role Description The TikTok Live Sales Host is a full-time, on-site role based in West Nyack, NY. In this position, you will host live sales sessions on TikTok, presenting products in an engaging and clear manner, answering viewer questions, and encouraging purchases during streams. You will prepare and organize products before each live session, ensure pricing and promotions are accurate, and coordinate with the in-store team to fulfill orders promptly. Day-to-day responsibilities include monitoring live chat interactions, maintaining a professional and friendly on-camera presence, and collaborating with colleagues to plan content themes and sales strategies. You will also help with in-store customer support as needed, assist with basic merchandising, and contribute ideas to improve live show performance and customer engagement.
Qualifications
- Strong Communication skills, including clear speaking, active listening, and comfortable on-camera presence.
- Customer Service and Sales skills to engage viewers, build rapport, handle inquiries, and convert interest into purchases.
- Training experience or the ability to learn quickly and help others follow procedures related to live streaming and in-store operations.
- Background or familiarity with Food & Beverage or retail environments is beneficial for understanding product presentation and customer expectations.
- Basic understanding of TikTok or other social media platforms, especially live streaming features and best practices.
- Ability to stand for extended periods, handle merchandise safely, and work in a fast-paced retail setting.
- Reliable time management skills, with the ability to work scheduled shifts, including evenings and weekends as needed.
- High school diploma or equivalent preferred; prior experience in sales, retail, or social media hosting is a plus.