Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.
Your Opportunity, Your Team
The Social Commerce Engagement specialist supports QVC UK, and drives social commerce engagement, affiliate creator partnerships, and influencer activation across key social platforms.
Where You'll Work
This role is hybrid and will require you to be onsite at Chiswick Park, West London, two days a week.
Some weekend support may be required as part of the role.
What You'll Do
- Drive a proactive social commerce engagement strategy across TikTok, Meta, YouTube and emerging platforms to build market awareness and strengthen positive brand sentiment
- Act as the primary contact for TikTok Shop affiliate creators, managing onboarding, communication, relationship development and ongoing support to help deliver social commerce revenue targets
- Coordinate and nurture affiliate & influencer relationships across Meta, YouTube and other relevant channels, including bookings, campaign integration and performance optimisation
- Monitor, analyse and report on affiliate creator and influencer performance, using insights to refine strategy, improve engagement and maximise commercial impact
- Keep abreast of wider social commerce trends, competitor activity and emerging live shopping platforms, sharing recommendations and opportunities with internal stakeholders
What You'll Bring
- Proven experience in social media, social commerce, influencer marketing, or a related field, with 3 to 5 years' experience ideally gained in an ecommerce environment
- Strong knowledge of TikTok, Meta and YouTube, with experience developing engagement strategies, managing creator or influencer relationships, and supporting campaign execution
- Commercial awareness, strong analytical skills and the ability to translate performance data into actionable recommendations
- Excellent communication and relationship-building skills, with the confidence to collaborate across teams and engage external partners effectively
- A highly organised, proactive and entrepreneurial approach, with a strong aesthetic sense and an understanding of customer behaviour across social and digital channels
Disability Confident Scheme QVC UK is a Disability Confident Leader, level 3 accredited employer and operates a Disability Confident Scheme (“DCS”). For any UK based roles, if you’d like to be considered under this scheme, please indicate this on the application form. Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits. QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance. If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.