Full Time/Part Time Full Time
Who We Are
At Ikano Bank, we believe work should feel meaningful and inspiring. Together, we create a great place to work where people are inspired to be the best they can be while contributing to a better life for our customers and the long-term success of the Bank. Guided by our Swedish heritage and values: common sense and simplicity, working together and daring to be different, we keep things straightforward and down-to-earth. If you like the idea of being part of a team that works hard, enjoys solving challenges together and dares to do things a little differently, you will feel right at home here.
Working in the Commercial B2C Function means creating and shaping the banking products and services our customers rely on. You’ll drive innovation by developing new solutions, enhancing existing ones, and ensuring they stay competitive, compliant, and profitable. Every day, you’ll make an impact by delivering value to customers, guiding the bank’s growth, and keeping our offerings relevant and attractive in a fast-changing market.
Purpose of the Job Do you want to drive profitable growth, strengthen strategic partnerships and shape the future of customer acquisition within consumer finance?
We are looking for a commercially driven Direct to Consumer Sales & Growth Lead to accelerate customer acquisition, optimize partner performance and drive sustainable growth across direct and intermediary channels. Direct to Consumer (D2C) is one of Ikano Bank's top strategic priorities and a key driver of future growth. In this role, you will be responsible for driving sales, growth and development of the bank's consumer products towards end customers. Working across direct and intermediary channels, you will help attract, convert and retain customers while delivering sustainable and profitable growth. You will combine commercial leadership, relationship management and data-driven decision-making to deliver profitable growth and long-term business value.
Working closely with the Global D2C Manager and cross-functional stakeholders, you will translate strategic ambitions into commercial execution and represent your market in Global D2C initiatives.
This is an opportunity to play a central role in shaping the future growth of our D2C business while working closely with senior stakeholders across multiple markets.
Responsibilities of the Job Your impact and governance role
You will contribute to key local governance and commercial forums, including the Market Forum, Pricing Committees and the Market Credit Committee. You will act as a key voice for the market and help ensure that commercial initiatives remain aligned with local market conditions, customer expectations and regulatory requirements.
Your work will directly influence customer acquisition, sales performance, front-book profitability, operating margin, partner performance and conversion rates. As a key representative of your market, you will help shape commercial priorities and contribute to long-term profitable growth.
You will also ensure that partnership and sales activities are delivered in accordance with applicable regulations, internal policies and responsible lending principles.
What you do
Support the Global D2C Manager in developing and executing D2C business activities in your local market.
Own front-book sales performance and profitability across the bank's consumer product portfolio.
Drive customer acquisition, conversion and profitable growth through digital, broker, aggregator and intermediary channels.
Build, maintain and optimize relationships with brokers and strategic partners.
Monitor market and competitor developments and translate insights into commercial opportunities.
Use performance data and customer insights to improve acquisition, conversion and channel performance.
Identify and drive initiatives to improve profitability and commercial performance.
Deliver product training and enable partners and internal stakeholders to effectively represent the bank's offering.
Lead annual contract reviews and ensure partner documentation remains up to date.
Collaborate closely with pricing, risk, product, marketing and operations to accelerate growth initiatives.
Represent your local market in global D2C projects and development initiatives.
Ensure all activities are conducted in accordance with applicable local regulations, internal policies and responsible lending principles.
Experience/Demonstrated Competencies You are a commercially driven and relationship-oriented professional who enjoys identifying growth opportunities and delivering measurable business results. You can combine strategic thinking with strong execution and are comfortable working across functions and stakeholder groups.
We Believe You Bring
5+ years of experience working with partnerships, brokers, aggregators or other intermediary channels.
3+ years of experience within consumer lending, banking or financial services
Proven track record of driving sales performance and profitable growth.
Strong negotiation and relationship management skills.
Understanding of lending products, pricing and commercial drivers.
Experience of profit and loss management and commercial performance reporting.
Strong analytical capabilities and a data-driven approach to decision making.
Experience leading cross-functional initiatives and stakeholder networks.
Strong communication and presentation skills.
Ability to work independently and drive initiatives from idea to execution.
Language Competencies Fluency in English - written and spoken
Knowledge required Bachelor’s or Master’s degree in Business administration, Economics, Finance, Marketing or a related field.
Strong, demonstrable experience within consumer lending, banking or financial services is essential for success in this role
Ready to apply?
If this sounds like your kind of workplace, we would love to hear from you. You do not have to tick every single box. What matters most is your drive, your ideas and your willingness to grow with us. Our application process is simple. Just click on the Apply Button and we will get in touch with you soon. Apply today and let us build something different together. You want to know more about Ikano Bank? Check out our videos about culture, social/corporate responsibility and everyday working at the bank. For any questions, feel free to contact us at recruitment@ikano.se.
Salary (per annum) According to the market
Ikano Bank Benefits
Applications Close Date 27 Sep 2026